The Gateway Inn, Newcastle

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Fast facts

Check in from
14:00
Check out by
10:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

WiFi
Parking
Air conditioning
Fitness Center
24-hour Front Desk Service
Restaurant

More about The Gateway Inn, Newcastle

The Gateway Inn, Newcastle

With a stay at The Gateway Inn in Newcastle (Mayfield), you'll be within a 10-minute drive of John Hunter Hospital and Allowah Street Reserve. This luxury hotel is 6 mi (9.6 km) from Newcastle Beach and 9.6 mi (15.5 km) from Lake Macquarie. Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and a banquet hall. Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite. Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Ratings and reviews

Cleanliness
4.5
Location
3.5
Service
4.0
Rooms
4.5
Value
4.0
Sleep quality
4.0

Traveler reviews

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Mentioned by travelers
Couple

Comment: Dec 14, 2024

Stayed in: Dec 2024

Good

Every is very good, comfortable. Bathroom is ok . Pillow is soft and comfortable. There is coffee for complementary in lobby. The staff is nice and friendly. I didn’t try the breakfast and bar. But you can have a good time in there. If you have car , there is a parking for you.

Comment: Dec 29, 2024

Stayed in: Dec 2024

The hotel itself was clean and reasonably appointed. The staff and clientele however, was questionable. It took several hours to get the staff help on an extremely noisy guest and when confronted was told it wasn't their responsibility. Given the choice, would not stay again. Especially during peak period.

Comment: Dec 26, 2024

Stayed in: Dec 2024

Warm friendly staff.
Aging interior but still comfortable.
Lots of stains on cushions and blankets, crusty food stuck on benches, broken shower, missing plates and cutlery. On request the staff quickly arranged maintenance.
The final charge was different and slightly higher than what was booked through Hotels.com. No details on why the higher price was provided.

Comment: Nov 30, 2024

Stayed in: Nov 2024

Hallway is not clean. Room was not cleaned in detail. We saw hair in the shower drain and food scrap at the corner of the room. Carpet needs deep cleaning or replaced
Family traveler

Comment: Nov 14, 2024

Last minute booking due to flight cancellation. The staff was very helpful and the breakfast was delicious and worth the money, much better value than those in the Newcastle Airport. If ever comes back, will definitely book this one. Shame hadn’t been able to try their pool as we left early the next morning.

Hotel response

Comment: December 1

Hi Guest User, thanks for staying with us at The Gateway Inn. We appreciate you taking the time to leave your kind words and are so glad you enjoyed your stay. We already can't wait to welcome you back! Kind regards, the The Gateway Inn team.

Traveler response

Comment: November 28

Still appreciative about the last min availability and the nice room that we stayed in

Location

3.5

26 William Street, Newcastle, 2304, Australia|2.82 km from The Kaden Centre

10 things to dowithin 1.06 km

2.83 km
1.67 km
1.69 km

Transportationwithin 4.67 km

4.04 km
4.67 km

Airportwithin 17.35 km

13.53 km
17.35 km

Check in and check out

Check in from:

14:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for an additional charge of AUD 10.0.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast price

Please contact hotel for price information.

Breakfast options

Western breakfast.

Important information from the hotel

Please inform The Gateway Inn, Newcastle of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the total price of the reservation will be charged at the time of booking. Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card. Please note that The Gateway Inn is attached to a licensed club. You must show a valid photo ID upon check-in. Guests under the age of 18 can only check in with a parent or official guardian with a valid photo ID or proof of guardianship. Guests under the age of 18 must be accompanied by the parent or official guardian at all times. Please note that The Gateway Inn requires an AUD 100 credit card pre-authorization upon check in to cover any incidental charges. Please note the indoor lap pool is only available for swim school programs and guests over 18-years of age who are training. The pool is not available for recreational swimmers. Please check with the reception for pool opening times.

Important information about the city

For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logo

Cash

The Gateway Inn, Newcastle: FAQs

Yes, The Gateway Inn, Newcastle does have a restaurant.
At The Gateway Inn, Newcastle, you can check in from 14:00, and you'll need to check out before 10:00.
Yes, there is parking available at The Gateway Inn, Newcastle.
The Gateway Inn, Newcastle is 4.9 km away from Newcastle city center.
The Gateway Inn, Newcastle is in Newcastle, Australia and is 4.9 km away from Newcastle city center.