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Holiday Inn Express Hangzhou Airport

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Fast facts

Check in from		14:00
Check out by		12:00
Breakfast		Breakfast available.
Pets		Pets are not allowed.
Children		Children are welcome at this hotel.

Amenities

WiFi
Parking
Air conditioning
Airport Shuttle
Fitness Center
24-hour Front Desk Service

More about Holiday Inn Express Hangzhou Airport

Holiday Inn Express Hangzhou Airport

Hangzhou has the reputation of "Paradise on Earth". It has a long history and profound cultural heritage. The West Lake in Hangzhou is a world cultural landscape heritage. The ten scenes of the West Lake, such as the spring dawn on Su Di, the broken bridge and the remaining snow, are all unforgettable. In addition, Hangzhou also has famous attractions such as Hefang Street Historical and Cultural District and Lingyin Temple. Hangzhou is also a gourmet capital, with a wealth of specialty snacks and gourmet streets. All in all, Hangzhou is a city worth visiting. The hotel is located in the core location of Dexin Airport City, not far from Hangzhou Xiaoshan International Airport (IATA: HGH). The surrounding dining, entertainment, leisure and shopping are within easy reach. The hotel is close to the Airport Expressway and has convenient transportation. Xingang Station of Metro Line 7 is just around the corner. It only takes one stop to reach Hangzhou Xiaoshan International Airport by metro；Takes 5 stops to Hangzhou Convention and Exhibition Center by metor；or you can easily transfer to Metro Lines 1 and 19 to go to other attractions, such as: Xixi National Wetland Park, Hangzhou Polar Ocean Park, Beijing-Hangzhou Grand Canal, etc. The hotel provides exquisite guest rooms and 3 conference rooms. The warm and elegant atmosphere and decoration in the rooms create a moment of tranquility away from the hustle and bustle. From the smart space with interactive technology to the safe and comfortable stay environment, high-speed Internet access, high-quality bedding and soft and hard pillows will accompany you for a good night's sleep. Every detail is dedicated to bringing you a simple and smart travel experience. The hotel also provides a rich and delicious Chinese and Western buffet breakfast to start a wonderful and fulfilling day on the road. Whether it is for vacation or business, make this hotel the ideal choice for your visit to Hangzhou.

Ratings and reviews

Cleanliness
4.7
Location
4.6
Service
4.6
Facilities
4.6

Traveler reviews

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Mentioned by travelers
Family traveler

Comment: Jan 4, 2025

This hotel is a 15-minute drive away from Xiaoshan Airport. They have a free shuttle as well. The breakfast buffet has many choices even for picky kids. Plus the hotel is not so expensive. If you want to go to the city center, there is a metro substation. It is just a 5-minute walk.

Hotel response

Comment: January 5

Dear guest, welcome to our hotel with your family. As a mid-range selected service hotel brand under the IHG, we provide simple and intelligent travel experiences for business and leisure travelers around the world with value for money prices and quality. We provide scheduled pick-up and drop off services for passengers traveling to and from Xiaoshan International Airport. You can call the hotel front desk to book a ride. Self service breakfast is one of our specialties, carefully selected high-quality ingredients, diverse varieties, nutritious and healthy, and rich to satisfy your taste buds! We welcome you to have the opportunity to visit again.Wishing you a pleasant journey.IHG Social Listening Team
Group traveler

Comment: Dec 21, 2024

1. A great location for late night arrival,
2. The Airport Transfer Driver H/P No. was given to enable WeChat correspondences to on-board a Car,
3. Hotel Frontline staff are helpful to attend issues/Request with prompt arrangement
4. Toilet flush is poor to end up choking,
5. Late check-out 1 hr was FOC upon request,
6. Breakfast with a bit Western style & majority localized meals with unofficial extended hour,
7. Realized on next morning that the Room Window was being pushed out remains opening since checked-in resulted too cold (-1 degC),
8. Able to buy Instant noodle as per pic at Check-in Counter and surprisingly nice soup based taste,
9. Microwave available near Frontline Counter

Hotel response

Comment: December 22

Dear guest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We are glad to hear that our location was convenient for your late-night arrival and that our airport transfer service and frontline staff were helpful in facilitating your transportation and attending to your requests promptly.However, we sincerely apologize for the inconvenience caused by the poor toilet flush. We have already informed our maintenance team to check and fix this issue immediately to ensure it won't happen again.We are also pleased that we could offer you a free one-hour late check-out upon request.Regarding the breakfast, we are constantly striving to provide a variety of options to meet the different tastes of our guests, and we will take your comments about the Western and local dishes into consideration for further improvement.
We are sorry to learn that you had a cold night due to the open window.The hotel will open windows for ventilation after cleaning the guest rooms. We apologize for any inconvenience caused. If you need,you can call the hotel and we will turn on the air conditioning for you in advance.It's nice to know that you enjoyed the instant noodles available at the check-in counter. We always try to provide some convenient food options for our guests. The microwave near the frontline counter is also there for your convenience to heat up food if needed.Once again, thank you for your feedback. We hope to have the opportunity to welcome you back and provide you with a more satisfactory stay in the future.Wish you have a nice trip! IHG Social Listening Team
Solo traveler

Comment: Feb 18, 2025

It's a nice distance between Xiaoshan airport and Hangzhou East Railway Station. Nice and quiet. Friendly staff.

Hotel response

Comment: February 18

Dear guest,welcome to Holiday Inn Express Hangzhou Airport. We are very happy to receive your full marks and excellent review! We have carefully arranged everything. Here, you can enjoy an elegant environment, high-quality service, complete facilities and a good sleep. The hotel is located at the core of Dexin Airport City. We specially provide scheduled shuttle services for passengers on early and late flights. For specific departure times, you can consult the hotel for reservation. We will continue to work hard and look forward to your next stay at our hotel. Wish you a pleasant journey!IHG Social Listening Team
Couple

Comment: Feb 6, 2025

I recently had the pleasure of staying at the Holiday Inn Express Hangzhou, and I can confidently say it is one of the best hotels I’ve ever booked in terms of value for money and overall quality. From the moment I arrived, I was impressed by the seamless check-in process, the modern and clean design of the lobby, and the warm, welcoming staff who went out of their way to ensure my stay was comfortable.
The rooms were spacious, spotlessly clean, and thoughtfully designed with all the amenities a traveler could need. The bed was incredibly comfortable, ensuring a great night’s sleep after a long day of exploring Hangzhou. I also appreciated the small touches, like the complimentary bottled water, tea, and coffee, as well as the high-speed Wi-Fi that worked flawlessly throughout my stay.
One of the standout features of this hotel is the complimentary breakfast. The variety and quality of the food were exceptional, with both Western and Asian options available. It was the perfect way to start the day, and I loved that it was included in the very reasonable room rate.

Hotel response

Comment: February 6

Dear guest,We are absolutely delighted to receive your glowing review of your stay at our hotel. Your kind words mean the world to us, and we're thrilled to hear that we've ranked among the best hotels you've ever booked in terms of value for money and overall quality.Our team takes great pride in providing a seamless check - in experience, maintaining a modern and clean lobby, and, most importantly, offering warm and welcoming service. It's wonderful to know that these efforts were well - received by you.We're also glad that you enjoyed our spacious, clean rooms with their thoughtful amenities, and that our comfortable beds ensured you had a restful night's sleep. The small complimentary touches and reliable high - speed Wi - Fi are indeed designed to enhance your stay, and we're happy they made a difference.The complimentary breakfast is a highlight we strive to perfect, and we're overjoyed that you found the variety and quality exceptional. It's a great way to fuel up for a day of exploring Hangzhou, and we're pleased it was a part of your positive experience.Once again, thank you for choosing our hotel. We look forward to welcoming you back on your next visit to Hangzhou, and we'll continue to do our best to exceed your expectations.Wishing you a pleasant journey.IHG Social Listening Team
Group traveler

Comment: Feb 4, 2025

Walking distance Only 400m from MTR Xingang station , 3 minutes ride from HIA. By MTR line 7, you can go almost every corner of Hangzhau

Hotel response

Comment: February 4

Dear guest, welcome to our hotel. The hotel is located in the core of Dexin Airport City, adjacent to the airport expressway, with convenient transportation. The Xingang Station of Metro Line 7 is within easy reach, and it only takes one stop by subway to reach Hangzhou Xiaoshan International Airport. As you mentioned, we also offer scheduled airport pick-up and drop off services. You only need to contact the hotel one day in advance to make an appointment. Thank you for sharing with us the transportation environment around the hotel.We will constantly strive to provide you with impeccable professional service and detailed experience, making your journey perfect. We sincerely invite you to visit again and wish you a pleasant journey. IHG Social Listening Team

Excellent location

4.6

Building 19, Dexin Airport City, Guali Town, Hangzhou, 311200, China|2.67 km from Hangzhou

10 things to dowithin 2.15 km

2.59 km
2.54 km
0.72 km

Transportationwithin 15.52 km

0.40 km
2.92 km
3.17 km

Airportwithin 2.67 km

2.67 km

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast times

06:30 - 10:00 from Monday to Sunday.

Breakfast price

‎AED 30 (≈CNY 58.0)/person

Breakfast options

Chinese breakfast.

Breakfast menu

Buffet.

Important information from the hotel

Please inform Holiday Inn Express Hangzhou Airport by IHG of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Important information about the city

According to the relevant provisions of the "Zhejiang Provincial Domestic Waste Management Regulations", starting from May 1, 2021, the city's accommodation service units (hotels, guesthouses, etc.) will no longer proactively provide guests with disposable consumer products, including toothbrushes, toothpaste, combs, and soap , bath liquid, etc. If you need it, please contact the hotel to obtain it.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logocard logocard logo

Cash

Holiday Inn Express Hangzhou Airport: FAQs

Yes, Holiday Inn Express Hangzhou Airport does have a restaurant.
At Holiday Inn Express Hangzhou Airport, you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Holiday Inn Express Hangzhou Airport.
Holiday Inn Express Hangzhou Airport is 24.3 km away from Hangzhou city center.
Holiday Inn Express Hangzhou Airport is in Hangzhou, China and is 24.3 km away from Hangzhou city center.

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