Mercure Hotel Mainz City Center
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All taxes and fees included
Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Mercure Hotel Mainz City Center
Mercure Hotel Mainz City Center
Ideal for business stays and city breaks, Mercure Mainz City Center is located in Mainz quiet city centre and has 103 business, family and extended-stay rooms. Kaisers Lounge and Bar invites you to relax or have a business meeting. A varied breakfast buffet is served in the Moguntia restaurant. A modern meeting room can have up to 12 guests. The hotel has public parking nearby and charging options for bikes and EBikes.
Ratings and reviews
Traveler reviews
Comment: Sep 19, 2024
Stayed in: Aug 2024
Great.
The staff always very nice and helpful.
The rooms are clean and have a decent size.
Unfortunately, I can't say anything about the breakfast because I haven't had breakfast in the hotel yet.
The only bad thing about the hotel is that there are doors that are not so easy with a wheelchair. Unfortunately, we had to disassemble half the wheelchair. Also there was a step on the way to the room. Fortunately, the wheelchair driver could still walk a bit.
Hotel response
Comment: October 17
vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Es freut uns zu hören, dass Sie mit unserem Personal und den Zimmern zufrieden waren.
Wir bedauern zutiefst die Unannehmlichkeiten, die Ihnen bei der Nutzung des Rollstuhls aufgrund einiger Türen und einer Stufe entstanden sind. Wir werden sicherstellen, dass Ihr Feedback ernst genommen wird, um unseren Service kontinuierlich zu verbessern.
Herzliche Grüße aus Mainz
Mercure Hotel Mainz City Center
Jürgen Axel, Hoteldirektor
Comment: Dec 2, 2024
Stayed in: Nov 2024
Unusual frosted glass bathroom doors provide less privacy.
Parking is offsite in nearby public parking garage.
Comment: Oct 23, 2024
Stayed in: Oct 2024
Competent and friendly staff
Comment: Oct 1, 2024
Stayed in: Sep 2024
Comment: Sep 13, 2024
Stayed in: Sep 2024
- WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds
- On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in?
I don't recommend anyone staying at this hotel
Exceptional location
Kaiserstraße 7, Mainz, 55116, Germany|0.28 km from Mainz Hauptbahnhof
10 things to dowithin 0.86 km
Transportationwithin 1.57 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
2 years old and over
Children can use extra beds for an additional charge of EUR 35.0.
2 years old and under
Children can use extra beds for free.
Pets allowed with extra charge.
Breakfast available.
Breakfast price
AED 98 (≈EUR 24.5)/person
Breakfast options
Continental breakfast, Vegan breakfast, Vegetarian breakfast.
Breakfast menu
Buffet.
Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 1000 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Cash