Hilton Milan
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All taxes and fees included
Fast facts
Check in from | 16:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Hilton Milan
Hilton Milan
Located 656 feet from Milan Centrale Train and Metro Station, elegant Hilton Milan features a well-equipped gym. You can enjoy drinks at the on-site bar and Milanese meals at restaurant CotoliAMO .
Ratings and reviews
Traveler reviews
Comment: Jan 21, 2025
Stayed in: Jan 2025
Very good
Hotel response
Comment: January 24
prima di tutto la ringraziamo per averci scelto, e per aver condiviso con noi la sua opinione. Siamo lieti di sapere che ha apprezzato la nostra struttura, con stanze ampie e moderne, e i nostri servizi.
Saremmo lieti di accoglierla nuovamente per la sua prossima visita a Milano.
Saluti,
Daniele Fabbri
General Manager
Comment: Mar 9, 2025
Much improvement needed!
The hotel is undergoing renovations therefore a parts of the hotel was closed which did not effect us. Our room had been renovated but many of the previous features were still visible. The hotel has a long way to go in terms of being a good standard! The reception area looks pretty, very superficial once you enter other parts of the hotel.
The dining room/breakfast areas are in desperate need of a facelift. More attention to detail required. The onsite restaurant Cotoli AM is overpriced for the quality of meal.
Due to having booked an executive room, we had access to the lounge area. This was pretty dismal and disappointing with the offer of tea, coffee, fruit and savoury snacks. A happy hour which provided tasteless wines and a very small selection of beers and spirits. The snacks are not appetising and the table decorations are wilted.
I’m pleased that we only stayed one night!
ID
Comment: Dec 29, 2024
Stayed in: Dec 2024
EXTREMELY DISAPPOINTED – ITEMS STOLEN DURING STAY
I stayed in room 312 and, upon checking-in, removed my earrings & kept them on the table below the tv, knowing that we didnt have any plans out after that & will only be in the room. Went for shower & meanwhile my husband called for plates & cutleries for the dinner we got earlier in the day. A staff (JUSTIN) came to deliver and kept the plates near my earrings. We believed that the hotel has a good brand & was a safe place for us, as there was no outsider & we were present in the room. I really thought that my earrings would still be there, but I was absolutely wrong. Next morning, as I was going to wear them, my earrings were gone. I immediately reported the issue to the front desk. A staff (GIORGIA) did come to my room and ask me to look around in case i misplaced them. BUT I WAS VERY SURE I DIDNT. I asked if we can talk to Justin as no one else entered the room but she didn’t even allow that. At night, another staff (ALLESSA) told us that they will investigate this issue & asked us to make a police complaint, which we did. They even assured us they would look into it, but we never received any follow-up or resolution. Even after asking few times, their reply was that Justin had his own version that they cannot share. We asked to talk to the General Manager but was only provided his number. We texted him and he just replied "the team is doing everything to support" which we didnt feel nor see. SEEMS THEY WERE UNINTERESTED NOR BOTHERED WITH THIS INCIDENT AND WE FELT UNSAFE DURING OUR STAY AS THIS INCIDENT HAD TAKEN PLACE DURING OUR PRESENCE.
The hotel failed to provide any security footage (as they dont have cctv in the corridor) or even an investigation into the incident. To make matters worse, the management did not offer any form of compensation or acknowledgment of the distress this caused us.
The lack of security, poor response to serious issue like theft is absolutely unacceptable & it made us felt unsafe through out our stay. I strongly recommend not staying here if you value your belongings. I will never return to this property, and I urge others to be cautious when booking.
Comment: Dec 28, 2024
Stayed in: Dec 2024
Solid Hotel
Hotel response
Comment: January 7
We thank you for sharing your opinion. We appreciate your input about our property’s location, great rooms, expansive breakfast and our friendly staff.
It is our aim improving each day so that to provide a better experience to our special guests.
We hope to have the opportunity to welcome you back on your next trip to Milan.
Regards,
Daniele Fabbri
General Manager
SG
Comment: Dec 24, 2024
Stayed in: Dec 2024
Value for money and an excellent base for Milan.
I booked an extremely competitive rate through my Hilton app that included breakfast and honestly, I think it was the best decision I made.
The hotel is a 5 minute walk to central station after crossing 2 traffic lights. The hotel is an ideal place to take day trips out via train. There is even an Aldi supermarket in the same building…
Breakfast was a highlight and had everything I wanted and there was even a fresh orange juice machine, the kind you find in a supermarket. Breakfast even started at 630 am!
Everything in the hotel os what you would expect from a well-run 4 star rated hotel. The hotel even helps you pack a breakfast pack if you need to leave early. For the price I paid and the value it provided, I would most definitely return.
Hotel response
Comment: January 7
We truly thank you for sharing your opinion. We’re glad to hear that you appreciated our property and its location close to the Central Station, as well as our rich breakfast. We also thank you for considering our property a well-run 4 stars rated hotel.
It is our aim to provide a better and comfortable experience to our special guests, improving every day our services.
We would love to welcome you back on your next visit to Milan.
Greetings,
Daniele Fabbri
General Manager
Excellent location
Via Luigi Galvani 12, Municipio 2, Milan, 20124, Italy|0.83 km from Claudio Celastani
10 things to dowithin 2.23 km
Transportationwithin 2.20 km
Airportwithin 9.12 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
3 years old and under
Children can use extra beds for free.
17 years old and under
Children can use extra beds for free.
Pets allowed with extra charge.
Breakfast available.
Breakfast menu
Buffet.
Breakfast options
Continental breakfast.
Breakfast price
AED 118 (≈EUR 29.5)/person
Breakfast times
06:30 - 10:00 from Saturday to Sunday, 06:30 - 11:00 from Monday to Friday.
When traveling with pets, please note that an extra charge of 40 EUR per pet, per stay applies. From November 24th Hilton Milan will be involved in an exciting development project to elevate the Hotels facilities and renovate all bedrooms in order to provide in the future a more comfortable and modern experience
Please check with the hotel about the regulations for adjusting the air conditioning temperature as new regulations have been implemented to support environmental protection.
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