Royale Chulan Penang

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Fast facts

Check in from
15:00
Check out by
12:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

WiFi
Parking
Air conditioning
Pool
Fitness Center
24-hour Front Desk Service

More about Royale Chulan Penang

Royale Chulan Penang

With a stay at Royale Chulan Penang, you'll be centrally located in George Town, within a 10-minute drive of Penang Hill and Queen Victoria Clock Tower. This hotel is 1.4 mi (2.2 km) from KOMTAR and 2.6 mi (4.2 km) from Gurney Drive. Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area. Stop by the hotel's restaurant, Sri Tanjung Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee. Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events. Make yourself at home in one of the air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Ratings and reviews

Cleanliness
4.5
Location
4.5
Service
4.0
Rooms
4.5
Value
4.5
Sleep quality
4.5

Traveler reviews

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Mentioned by travelers
Business traveler

Comment: Nov 13, 2024

The place very great. Very classic with royale touch. Always make booking this hotel everytime go to the Penang

Hotel response

Comment: November 15

Dear Maiyo, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your rating and review is very much valued. We appreciate your positive remarks and hope to welcome you back again on your next visit to Penang!
Kind regards,
Dennis Lee
General Manager
Family traveler

Comment: Jan 3, 2025

The price was reasonable but I felt the service and cleanliness was not up to standard of a 4 star hotel. The hotel room was big, although it was aged. It had a sofa and separate room for Wardrobe and luggage. But the Aircon was weak, which made my stay uncomfortable. The temperature seems to be controlled by the hotel as it would always feel like 24-25 degrees no matter how low I set it. The corridors are also very hot and stuffy. Only the lobby has proper Aircon. The shower drainage was also poor and the toilet bidet is leaking. The safe box is spoiled and the Wardrobe doors don’t slide well. The bed linens had small stains and small hairs. The housekeeping staff need better training as they didn’t clean the room properly or replenish the amenities completely. One staff also chose to hold the lift, while I was inside, to mop the floor. I understand he was just doing his job, but he shouldn’t do it at the inconvenience of hotel guests. Front desk staff and cafe staff are very good though. The breakfast buffet was average, but no Penang dishes at all. Swimming pool is small but cozy and water is nice.

Hotel response

Comment: January 21

Dear frozenpetals,
Greetings from Royale Chulan Penang!
Thank you for staying with us and for leaving your valuable feedback! We regret that the cleanliness of your room and the service of the housekeeping team did not meet your expectations. We'll inform our housekeeping team about this to ensure that it won't happen again. We also take note of your feedback about the condition of the amenities in the room as well as the air-condition. Rest assured we will look into it for our immediate improvements. We do hope that you could give us a chance to welcome you back for a better stay experience. Kind regards, Dennis Lee General Manager
Group traveler

Comment: Nov 9, 2024

I have a great stay here.. friendly housekeeping staff and the best thing was this hotel smells good along the pathway to the room..

Hotel response

Comment: November 15

Dear Arbaiah, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your rating and review is very much valued. We appreciate the kind remarks you have for our staff and we hope to welcome you back again on your next visit to Penang!
Kind regards,
Dennis Lee
General Manager
Family traveler

Comment: Sep 15, 2024

Comfortable room. The location of the hotel which is relatively close to several main attractions also make it easier to move from one place to another.
However, the cleanliness of the room should be given more attention.

Hotel response

Comment: November 15

Dear ShomelZ,
Greetings from Royale Chulan Penang!
Thank you for choosing us for your holiday accommodations and for taking the time to review our property. We are delighted that you enjoyed your stay with us, and that you found our location strategic. We take note of your feedback about the cleanliness of the room and will look into it for our immediate improvements. We look forward to welcoming you back for another lovely stay. Kind regards, Dennis Lee General Manager
Couple

Comment: Mar 10, 2025

Great

Great stay. Loved the room and breakfast. I thought the price for the room was reasonable. Staff were lovely. The staff member Selva, who was in charge of the pool and the gym, was really helpful too. He was also very kind to my girlfriend.
I would come back and stay here again!

Hotel response

Comment: March 10

Dear Seaside16813990642,
Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your review is very much valued. We are happy to read that you had a great stay with us and loved our large room, helpful staff and breakfast. We are looking forward to welcoming you back again soon.
Kind regards,
Dennis Lee
General Manager

Excellent location

4.5

No 1 & 2, 1-2, Pengkalan Weld, George Town, 10300, Malaysia|0.78 km from Penang Street Arts

10 things to dowithin 0.80 km

0.78 km
0.63 km
1.68 km

Transportationwithin 0.42 km

0.22 km
0.42 km

Airportwithin 16.23 km

16.23 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

Children can use extra beds for an additional charge of MYR 130.0.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast times

06:30 - 10:30 from Monday to Sunday.

Breakfast price

‎AED 47 (≈MYR 56.0)/person

Breakfast menu

Buffet.

Important information from the hotel

A damage deposit of MYR 100 is required on arrival. This deposit is fully refundable upon check out as long as there has been no damage to the property. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In line with the Malaysia government’s decision to implement Sales and Service Tax (SST) of 6% effective 1st January 2022, this tax is not included in the room rate and must be paid upon check-in. Guest must present the same credit card used to guarantee the booking when checking in / making payment at the hotel, hotel will not accept any third party credit card.

Important information about the city

It is prohibited to bring durian and mangosteen to the hotel. Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logo

Royale Chulan Penang: FAQs

Yes, Royale Chulan Penang does have a restaurant.
At Royale Chulan Penang, you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Royale Chulan Penang.
Royale Chulan Penang is 1.5 km away from George Town city center.
Royale Chulan Penang is in George Town, Malaysia and is 1.5 km away from George Town city center.