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Hacienda Del Caribe Hotel

+ 87
‎AED 39

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1 night

All taxes and fees included

on Agoda
‎AED 39
a night

Double room

Non-Refundable
Breakfast included

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Fast facts

Check in from		16:00
Check out by		12:00
Breakfast		Breakfast available.
Pets		Pets are not allowed.
Children		Children are welcome at this hotel.

Amenities

WiFi
Air conditioning
Airport Shuttle
Pool
Spa
24-hour Front Desk Service

More about Hacienda Del Caribe Hotel

Hacienda Del Caribe Hotel

A stay at Hotel Hacienda Del Caribe places you in the heart of Playa del Carmen, steps from Playa del Carmen Main Beach and Quinta Avenida. This hotel is 0.2 mi (0.4 km) from Playa del Carmen Maritime Terminal and 0.8 mi (1.2 km) from Mamitas Beach. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours). Stay in one of 34 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Ratings and reviews

Cleanliness3.8
Location4.5
Service3.7
Rooms3.6
Value3.8
Sleep quality3.9

Traveler reviews

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Mentioned by travelers
Family traveler

Comment: Dec 10, 2024

Stayed in: Nov 2024

Nice place

Economic
Close to downtown and 5th Avenue so you can go out and walk at night, without worrying about the transfer
Very close to the ADO (about a block)
Nice place to spend the night
Clean
Our TV was deconfigured and immediately helped us to solve the inconvenience

Hotel response

Comment: January 22

Hola
Muchas gracias por sus comentarios
Family traveler

Comment: Feb 9, 2025

Horrible don’t book with this place

We booked a room online for three nights unfortunately due to our flight delay we arrived late. The room was already charged and they overbooked so they gave our room away and left us with nothing did not help us get into a new room or anywhere else stranded on a street. The workers are not friendly, not helpful. The front desk girl does not know what she’s doing and was not able to help us . This was an experience never wanna feel again and I will never ever tell anyone to use this place. The pictures also do not match. It was very dilapidated on the outside. God knows what it look like on the inside. Highly disappointed this is my first bad review of any place I’ve ever stayed at. I would give it zero stars, but they made me give it one.
Family traveler

Comment: Jan 15, 2025

Stayed in: Jan 2025

Good location, but the room is really too damp.

The property enjoys a strategic location and well-kept and pleasant common areas, which contribute to creating a welcoming atmosphere. However, the absence of mosquito nets made it impossible to open the windows, causing an annoying accumulation of moisture. In addition, we found problems using hot water for the shower, which compromised the comfort of the living room.

Hotel response

Comment: January 22

Grazie

Comment: Jan 13, 2025

Stayed in: Jan 2025

Pros: Room was spacious and clean. Beds were comfortable. Front desk and cleaning staff were very friendly. Good location to be close to the action.
Con’s: It’s like trying to sleep on the dance floor of a night club. Air conditioning is basically non existent. We were only there for 2 nights so didn’t make a fuss and not sure if it was just our room.
Would not return or recommend.

Comment: Dec 28, 2024

This hotel is a no go for me for no fault of theirs. It's close to the pedestrian area and the beach, which is amazing for daytime. But at night the club next door plays heavy EDM so unless you go to bed after 3-4pm it make it unbearably noisey.
Great, clean, beautiful hotel. But I cannot recommend staying there unless for party people.

Excellent location

4.5

Calle 2 Norte Entre 5ta y 10ma Avenida, Playa del Carmen, 77710, Mexico|0.75 km from Playa del Carmen

10 things to dowithin 0.30 km

0.58 km
0.11 km
2.19 km

Transportationwithin 0.29 km

0.29 km

Airportwithin 0.75 km

0.75 km

Check in and check out

Check in from:

16:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast menu

From menu.

Breakfast options

American breakfast.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Please inform Hacienda Del Caribe Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logo

Cash

Hacienda Del Caribe Hotel: FAQs

We don’t have any information about restaurants at Hacienda Del Caribe Hotel, please check with them when booking.
At Hacienda Del Caribe Hotel, you can check in from 16:00, and you'll need to check out before 12:00.
No, there isn't any parking available at Hacienda Del Caribe Hotel. If you're looking for a hotel with space to park, simply filter by properties that have "Parking" under "Amenities" in the search results.
Hacienda Del Caribe Hotel is 0.2 km away from Playa del Carmen city center.
Hacienda Del Caribe Hotel is in Playa del Carmen, Mexico and is 0.2 km away from Playa del Carmen city center.

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