The Halyards Hotel & Spa, Port Alfred Hotels

Name: The Halyards Hotel & Spa
Address: No 1 Albany Road, Port Alfred, Eastern Cape, South Africa

‎AED 337

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Fast facts

Check in from:	14:00
Check out before:	10:00

Amenities

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WiFi

Pool

Spa

24-hour Front Desk Service

Restaurant

Non-smoking

More about The Halyards Hotel & Spa

The Halyards Hotel & Spa

The Halyards Hotel & Spa has a garden, terrace, a restaurant and bar in Port Alfred. This 3-star hotel offers room service and a 24-hour front desk. The property is non-smoking throughout and is located a 19-minute walk from Port Alfred East Beach.

Ratings and reviews

Cleanliness3.7

Location4.6

Service3.9

Rooms3.4

Value3.7

Sleep quality3.8

Traveler reviews

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Other

Comment: Mar 3, 2025

Stay at Halyards Hotel and Spa

Please take care of the infrastructure and check the cockroaches and fumigate the place if it needs be. But we had a great stay, the rooms are big just that everything is old.

Family traveler

Comment: Jan 23, 2025

Stayed in: Jan 2025

Absolute Garbage Hotel - it should be condemned

Where to start. Car park looks like it was bombed by the Germans, potholes and stones everywhere. The reception area has obviously had a lick of paint and gives no clue as to what awaits you when you unfortunately are given your keys. Most of the outside wood is rotten to the core, as is the deck by the bar. Gutters are broken and the aircons have seen better days. The smell in the room was horrible, had to open the balcony door for hours to let some fresh air in. The furniture is out of a museum and all scratched. Bathroom was dirty, water dripped out of the shower which made showering impossible. The TV showed only SABC, hope they have paid the licence fee. The bed was comfy though, at least 1 positive. If you plan on staying here you need your head testing. Keep driving and find somewhere else.

Other

Comment: Jan 22, 2025

Stayed in: Jan 2025

Dissapointed

Hotel is very run down, decks and balastrades dangerous, rooms shabby, food not up to standard, only thing going for it is the position.
Suggests the CEO spends a couple of nights there before it collapses.

Other

Comment: Jan 11, 2025

Stayed in: Jan 2025

Not impressed at all.

We were sent to an unfinished room, the bed was not made and the carpet was wet, aircon in the room was not working,The room reeked of cigarette smoke, even when we left the smell was unbearable,mind you this is the second room we got sent to!Previous guest lost the room key so we got a loose spare which we had to leave at reception when we went out so that our room can be cleaned.
We understand it was a busy season but the cleaners & general workers were nicer to guests than the people at reception,Please do better.

Other

Comment: Jan 9, 2025

Stayed in: Jan 2025

Dilapidated

This is grueling beautiful location but unfortunately the hotel has gone to ruin. Flaking paint, old and dilapidated furniture, rotten Timbers, uncomfortable lumpy bed, old linen… and the list goes on.

Hotel response

Comment: January 10

Dear Dean
Thank you for taking the time to share your experience with us. I’m truly sorry to hear that your stay did not meet your expectations and that you were disappointed with the condition of our property.
We take great pride in our location, but I regret that the state of our facilities overshadowed the beauty of the surroundings. The issues you’ve mentioned, including the flaking paint, outdated furniture, and other concerns, are being taken seriously. We are currently evaluating areas of the property that need refurbishment and repairs, and your feedback will help prioritize these efforts.
Regarding the bed and linens, I apologize for the discomfort you experienced. Rest assured, we will review these aspects with our housekeeping and maintenance teams to ensure improvements are made promptly.
We value your feedback as it highlights areas where we can do better. If you would be open to discussing your experience further, I’d appreciate the opportunity to learn more and address your concerns personally. You can reach me directly at gm1@myriver.com.
Thank you again for your valuable input. I hope you’ll consider staying with us again in the future, as we work diligently to enhance our property and guest experience.
Warm Regards
Onika Ranft

Excellent location

4.6

No 1 Albany Road, Port Alfred, South Africa|1.55 km from Port Alfred

10 things to dowithin 0.93 km

0.54 km

0.66 km

1.07 km

Airportwithin 1.55 km

1.55 km

Check in and check out

Check in from:

14:00

Check out before:

10:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Important information from the hotel

Please note that due to the water crisis being experienced in the region, water at the property is provided at a schedule.

The Halyards Hotel & Spa: FAQs

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