Hotel Servigroup Calypso
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
WiFi
Parking
Pool
24-hour Front Desk Service
Restaurant
Laundry
More about Hotel Servigroup Calypso
Hotel Servigroup Calypso
Set just 984 feet from Levante Beach in Benidorm, Hotel Servigroup Calypso offers a large outdoor pool, with a garden, sun terrace and loungers. Free Wi-Fi is available throughout the hotel.
Ratings and reviews
Cleanliness4.7
Location4.7
Service4.6
Rooms4.2
Value4.4
Sleep quality4.3
Traveler reviews
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Mentioned by travelers
Couple
Comment: Feb 23, 2025
Happy Place to be
Just arrived home 21 Feb part of my Wife's 70th Birthday
Where to start
such a pleasent 11 night stay
for a 3⭐️ more like a 5 ⭐️
From the moment we booked in by Jackie very professional I must say we were treated more like family than guests by all the staff .I have been in a lot of hotels in Beni that boast about things that are not correct that is not the case with the Calypso everything is perfect from Reception / Restaurant /cleaning Ect .
yes the rooms could be updated but are adequate I don't go on holiday to sit in the room we was on the 10 floor & what I requested with a lovely view
rooms cleaned and new towels everday so once again thankyou to all the Staff
Especially the Lady Rosario in the restaurant keeps smiling makes people's Day & very relaxed
to Hugo keep building those arms up with the wine pulling you will get there
Keep up all the good work to everyone you put other hotel chains to shame
Would I return that's a silly question to ask myself
MOST DEFINITELY
Where to start
such a pleasent 11 night stay
for a 3⭐️ more like a 5 ⭐️
From the moment we booked in by Jackie very professional I must say we were treated more like family than guests by all the staff .I have been in a lot of hotels in Beni that boast about things that are not correct that is not the case with the Calypso everything is perfect from Reception / Restaurant /cleaning Ect .
yes the rooms could be updated but are adequate I don't go on holiday to sit in the room we was on the 10 floor & what I requested with a lovely view
rooms cleaned and new towels everday so once again thankyou to all the Staff
Especially the Lady Rosario in the restaurant keeps smiling makes people's Day & very relaxed
to Hugo keep building those arms up with the wine pulling you will get there
Keep up all the good work to everyone you put other hotel chains to shame
Would I return that's a silly question to ask myself
MOST DEFINITELY
Group traveler
UK
Comment: Feb 18, 2025
Really Lovely Hotel
This is a lovely hotel close to all the entertainment and only a 10 minute walk to the beach. Check in was really quick and efficient and all the staff are really friendly. Rooms are dated and there is no kettle but this doesn't detract from the fact that it was spotlessly clean, beds made every day and clean towels every day. The walk in shower was really nice and the beds were really comfortable. We had a room at the front and the balcony was a sun trap. We were on breakfast only basis and couldn't fault it. The choice was amazing. The pool area looked lovely and there were a few people out there sunbathing but we didn't get a chance to try it as unfortunately we were only there for 3 days. Would definitely stay here again and would recommend it to friends.
Hotel response
Comment: February 20
Dear Laura,
Thank you very much for your positive rating, proof that you had a happy stay with us. Please be assured that we will take into account all your suggestions for future improvements, because we believe that our guests' comments are very important.
I really hope that we will have the opportunity to welcoming you and your family back again.
Kind regards
Customer Service Department.
Hotel Servigroup Calypso
Thank you very much for your positive rating, proof that you had a happy stay with us. Please be assured that we will take into account all your suggestions for future improvements, because we believe that our guests' comments are very important.
I really hope that we will have the opportunity to welcoming you and your family back again.
Kind regards
Customer Service Department.
Hotel Servigroup Calypso
Couple
UK
Comment: Jan 10, 2025
Stayed in: Dec 2024
Great Xmas and New Year stay
Had a great 11 night stay. Our room was 1002 which was at the back overlooking the pool and mountains.
We had 2 double beds and a large balcony. There was plenty of storage and the shower was hot and powerful.
The room was dated with textured walls and needed a deep clean ( skirting boards) but overall it was great. The lack of a kettle in the room and no sun on the balcony are probably our only criticism.
The buffet food was good and varied - the show cooking meat was always cooked to perfection and very flavoursome. Staff were friendly and very efficient when clearing tables - maybe too quick sometimes.
The Xmas and New year Gala meals were not to our taste so we declined them - would have preferred a buffet option rather than a set menu.
Breakfast as always was the best meal of the day - however they do not offer omelette at breakfast which was disappointing ( they tend to be available for lunch and dinner- vegetarian?)
We didn't stay in for the entertainment so cannot comment. The terrace bar is a lovely spot to sit in the sun and enjoy a drink.
Reception staff were very friendly and check in was very quick.
The lifts are quite small and had a few issues whilst we were there - but they were fixed quickly and we never waited too long for one.
The pool area is a good size and we spent a few hours most mornings enjoying the sunny corner spot before the sun dipped behind the Flash hotel ( bear in mind it was Xmas).
We were lucky with the weather but definitely needed a light jacket in the evenings when outside.
For location and value for money it is a fabulous hotel. I preferred it to the Don Pancho and would definitely stay at The Calypso again.
We had 2 double beds and a large balcony. There was plenty of storage and the shower was hot and powerful.
The room was dated with textured walls and needed a deep clean ( skirting boards) but overall it was great. The lack of a kettle in the room and no sun on the balcony are probably our only criticism.
The buffet food was good and varied - the show cooking meat was always cooked to perfection and very flavoursome. Staff were friendly and very efficient when clearing tables - maybe too quick sometimes.
The Xmas and New year Gala meals were not to our taste so we declined them - would have preferred a buffet option rather than a set menu.
Breakfast as always was the best meal of the day - however they do not offer omelette at breakfast which was disappointing ( they tend to be available for lunch and dinner- vegetarian?)
We didn't stay in for the entertainment so cannot comment. The terrace bar is a lovely spot to sit in the sun and enjoy a drink.
Reception staff were very friendly and check in was very quick.
The lifts are quite small and had a few issues whilst we were there - but they were fixed quickly and we never waited too long for one.
The pool area is a good size and we spent a few hours most mornings enjoying the sunny corner spot before the sun dipped behind the Flash hotel ( bear in mind it was Xmas).
We were lucky with the weather but definitely needed a light jacket in the evenings when outside.
For location and value for money it is a fabulous hotel. I preferred it to the Don Pancho and would definitely stay at The Calypso again.
Hotel response
Comment: January 16
Dear Netsy,
Thank you for choosing to stay with us and for taking the time to post a review of your visit on TripAdvisor.
We are pleased that overall you were happy with the services and facilities available, location and staff. Thanks for your nice words.
About the breakfast, as you mention, we serve a wonderful buffet; we are quite surprise to hear you couldn’t get omelette; we usually have information boards near the show cooking area where we invite the customer to order it. However, we will pass your comment to the relevant department to follow up the case.
Finally, regarding kettles in the rooms, due to health and safety reasons we are not permitted to supply them.
Once again, thanks for your visit and hope to see you soon.
Kind Regards
Customer Service Department.
Hotel Servigroup Calypso
Thank you for choosing to stay with us and for taking the time to post a review of your visit on TripAdvisor.
We are pleased that overall you were happy with the services and facilities available, location and staff. Thanks for your nice words.
About the breakfast, as you mention, we serve a wonderful buffet; we are quite surprise to hear you couldn’t get omelette; we usually have information boards near the show cooking area where we invite the customer to order it. However, we will pass your comment to the relevant department to follow up the case.
Finally, regarding kettles in the rooms, due to health and safety reasons we are not permitted to supply them.
Once again, thanks for your visit and hope to see you soon.
Kind Regards
Customer Service Department.
Hotel Servigroup Calypso
Couple
Comment: Apr 10, 2025
Not the best
Arrived at the calypso hotel Monday 7/04/2025, hotel very nice, food got better from Tuesday, early hours of this morning, 2.28am, a man entered our room, saying it was his room, he was closing the door with, my husband and I in bed, I rushed towards him, told he could clearly see, it was our room, he showed me, a pic of the room number, identical to ours, but his room was in the annex, lady came up as he and I where at the door, she said, your room is this way, we waited, after this for about ten minutes, then i rang, had to wait this a manager, came in which was after, 9.30same morning, he was very polite, but did say maybe our door was unlocked, nope it wasn't, same day locks where changed, it was like it was our fault, i did suggest, some kind of discount, when booking through their website, he has to ask, fair enough, we where offered another room, but declined as the hotel should have had word, with the man entering our room, I was expecting more from this hotel, as been to Benidorm many times, will we come back thinking about it no, don't feel we where treated fairly, offered two drinks each, doesn't cut it,
Family traveler
UK
Comment: Apr 10, 2025
Top Class
I have used many good Hotels in Benidorm over the years but for the last 7 or 8 I have gone to the Calypso
I can`t fault it in any way. The staff throughout the hotel are excellent,
The food is top class & the exterior bar at the front is one of the best in Benidorm, with wonderful staff & competitive prices
I always book directly with the Hotel, which gives a really good discount
I can`t fault it in any way. The staff throughout the hotel are excellent,
The food is top class & the exterior bar at the front is one of the best in Benidorm, with wonderful staff & competitive prices
I always book directly with the Hotel, which gives a really good discount
Excellent location
Avenida Derramador, 4, Benidorm, 03503, Spain|1.82 km from El Casco Antiguo de Benidorm
10 things to dowithin 1.95 km
1.83 km
1.64 km
0.26 km
Transportationwithin 2.42 km
2.42 km
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
1 years old and under
AED 34 (EUR8) per person per night
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
This hotel accepts the following payment methods:
Cash
Hotel Servigroup Calypso: FAQs
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