Apart-Hotel Chale Graal

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1 night
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Fast facts

Check in from
14:00
Check out by
12:00

Amenities

WiFi
Parking
Air conditioning
Airport Shuttle
Pool
Fitness Center

More about Apart-Hotel Chale Graal

Apart-Hotel Chale Graal

This grand hotel and spa complex is set in pretty gardens, a 10-minute walk from Truskavets city center. It features an indoor pool, free Wi-Fi and spacious rooms with flat-screen TVs.

Ratings and reviews

Cleanliness
4.5
Location
4.5
Service
4.5
Rooms
4.5
Value
4.5
Sleep quality
4.5

Traveler reviews

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Mentioned by travelers
Family traveler
SA

SA

Comment: Sep 7, 2020

Stayed in: Sep 2020

Amazing stay to recharge and relax!

The hotel is immaculately clean. The food there is fantastic! I am so grateful to the stuff of this hotel! Everybody from the cleaning crew to reception and medical personnel was so polite, kind and professional. My kids were so happy to socialize with our favorite water, Taras. This is a vacation to remember and we definitely want to be back!
Group traveler

Comment: Mar 7, 2021

Stayed in: Mar 2021

Total disappointment, spa without rest chairs, and pay for coffee at the morning buffet

+ clean hotel and spa
- The hotel is old, facilities run down, rooms stuffy and smelly
-only one spa (Finnish) works in the morning, another 2 (Roman and infrared) start at 16:00. But who cares that you came here for spa?
- rest chairs and the pool site too few - like 8 in total, always occupied even though people leave a towel and are long gone, there’s not even a place for a towel or a robe;
- hairdryer - impossible to use, old and cheap, burning hair
- the best part: during the morning buffet, you won’t find any coffee and if you ask for one, it will come in 20-30 min, and you will be charged 50 uah later for it! Coffee is terrible! So better skip it at all!
- same about the Swedish buffet - horrible! They serve stewed fish and roaster chicken! Who eats that??? For breakfast!!!
- staff arrogant and just referring you to the management if you complain or request a better service
Family traveler

Comment: Aug 11, 2018

Stayed in: Aug 2018

Fantastic hotel!!!

This hotel was quite a surprise for us, as we didn't thought it will be soooo good.
Everything about it is very very good.
The rooms are fabulous, the service is beyond expected, both in the rooms and in the facilities.
The spa is very very good (just be aware that if you want to reserve more then one treatment, you need to call them before your stay and make the reservations as they are almost fully booked).
The team is very very professional, I did booth face/ body/ hands/ feet treatments and all were great.
The restaurant in the hotel is fabulous, don't order the "pre order lunch/ deener" as they are poor. But the manu is very very good and the prices are same as in the restaurants outside.
I have enjoyed absolutely everything in this hotel (and it's not something I say often).
Family traveler

Comment: May 18, 2017

Stayed in: Mar 2017

Expected much more

It's a comfortable place near the central park.
On a plus side:
- almost all rooms have an equipped kitchen
- good cleaning service
- a range of spa facilities
- several good specialists in the medical center
Would be improved (especially in view of the price range):
- breakfast is mediocre and - what's even worse - is (practically) the same every day
- the choice of music and video in a breakfast room is awful - no change possible
- the swimming pool is small for 5+ persons and - quite surprisingly - it is not suited for children at all (and there are no life vests)
- no pump room - drinking curative water delivered in thermoses
- the secretary personnel in the medical center is not proactive and non-responsive (had to wait for 30 min for a prescribed ultrasonic survey)
I hope this review will help the hotel to install some improvements.
Couple

Comment: Jan 15, 2017

Stayed in: Apr 2016

Quiet and comfortable place.

Excellent location.Quiet and comfortable rooms.The qualified staff.Delicious cuisine.The spa is small but clean and comfortable.There are four saunas, a small pool, jacuzzi and more.You can book massages.

Excellent location

4.5

Sukhovolya Street 60A, Truskavets, 82200, Ukraine|1.41 km from Mr. and Mrs.

10 things to dowithin 1.28 km

1.42 km
1.22 km
0.50 km
0.56 km

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Important information from the hotel

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Apart-Hotel Chale Graal: FAQs

Yes, Apart-Hotel Chale Graal does have a restaurant.
At Apart-Hotel Chale Graal, you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Apart-Hotel Chale Graal.
Apart-Hotel Chale Graal is 1.3 km away from Truskavets city center.
Apart-Hotel Chale Graal is in Truskavets, Ukraine and is 1.3 km away from Truskavets city center.