Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

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Fast facts

Check in from
15:00
Check out by
11:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

WiFi
Parking
Air conditioning
Fitness Center
24-hour Front Desk Service
Restaurant

More about Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

This luxury 4-star hotel is located just 164 feet from the British Museum and a 5-minute walk from lively Oxford Street. Radisson Blu Hotel, London Tottenham Court Road features stylish rooms with free Wi-Fi.

Ratings and reviews

Cleanliness
4.5
Location
4.5
Service
4.0
Rooms
3.5
Value
3.5
Sleep quality
4.0

Traveler reviews

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Mentioned by travelers
Business traveler

Comment: Feb 2, 2025

Radisson Tottenham Court Road experience

Siddhi is an amazing person
She is always a lovely and friendly
I came here last weekend an d now, I am here all weekends because I feel careful and safety.
I feel she is one of the most of the best staffs and for these reason, and anothers, I ll continue coming.
Best regards
Dr. Ana Paula Marques

Hotel response

Comment: February 5

Dear Dr. Ana Paula Marques,
Thank you so much for your kind words and wonderful feedback about Siddhi! We are delighted to hear that you feel welcomed, safe, and well taken care of. Siddhi truly is an amazing part of our team, and your appreciation means a lot.
We look forward to welcoming you every weekend and continuing to provide you with the best experience.
Best regards,
Burak Furtun
General Manager
Radisson Blu Hotel, London Tottenham Court Road
Couple

Comment: Oct 2, 2024

Worst hotel we have stayed in, Not a 4* estalishment!

On returning home we have now been overcharged for our 2 night by £403.24. On checking in we just wanted to lave our backs as had a breakfast and other reservations. Ended up waisting about 15 minutes of our time checking us in early and asked if we would like a smaller room to check in that was ready.... UMMMMMM NO THANKS. So now instead of just leaving our bags to return for checkin at 3PM we ended up missing our reservations. On top of this if our room is what all the rooms are like, they are far in need of renovating and updating. Room was small, smelt of mould, broken shower, air conditioning not working and dripping water on the floor, couldnt open the window, bed was uncomfortable and we did not sleep. Some of the paint and plastic fittings are so old they had gone yellow. Strong smell of damp from the wardrobe and the room was very noisy. Random clunks and bangs all the time and sounded like industrial air conditions was buzzing outside the window permanently. While we had just got a shower the morning after checking in a porter knocked asking if he can come in with an engineer to fix the airconditioning. Bear in mind both my girlfriend and myself are literally in towels just out of the shower. The asked if they could come back once whe have gone out. I declined as that is rediculous and how personal belongings left in hotel rooms go missing. I have already tried I tried calling twice regarding being over charged with no help or avail. This hotel is an absolute disgrace and for a 4* establishment the rooms are worse than some 2* and 3* rooms we have stayed in. And to top it all off we have been charged another £403.24 for no reason on top of the rediculous price we paid for that rather grotty and small room. I do not know if this was the smaller room in the end or not.

Hotel response

Comment: October 5

Dear gareth1133,
Firstly, allow me to express my deepest regrets for the experience you had during your stay with us. We aim for excellence in all our services, and we sincerely apologize for falling short of meeting your expectations.
Your feedback regarding the condition of the room and the unexpected charges is concerning to us. We assure you that this is not the standard of service we aspire to provide to our valued guests.
We acknowledge your concerns about the room's amenities, size, and the noise you experienced. This feedback will be shared with our management team for review and action. We continuously strive to improve our facilities and services, and your feedback is integral in this process.
Regarding the additional charge, it appears there may have been a misunderstanding, and we are committed to resolving this issue. We would appreciate if you could provide us with further details, so we can investigate this matter promptly.
Once again, we apologize for any inconvenience caused, and we look forward to the opportunity to make things right. We hope to have the chance to welcome you back and provide you with a more satisfactory experience.
Kind Regards,
Zubin Lobo
Front of House Manager
Group traveler

Comment: Mar 14, 2025

Amazing experience!!!

The absolute kindest and most helpful staff work here. Everyone was so welcoming and one of the staff members, Aditi, made everything so easy for us when we were having complications with our reservation. Beautiful hotel with such a welcoming environment, will definitely come again!!
Group traveler

Comment: Mar 14, 2025

Best Customer Service

We had made an error in our booking, so we went to the front desk not expecting them to be able to do too much. They were beyond helpful, especially Aditi, who helped us from the jump. The staff is very friendly and accommodating, we felt welcomed within only ten minutes of being there. I will be coming back and booking with them again. Shout out Aditi, she is a gem.

Comment: Mar 9, 2025

Stayed in: Mar 2025

Lovely room but rather noisy during the night - so light sleepers (like us) should ask for a high room or one away from the road. Good hard bed and a great shower.
Really good breakfast and a free drinks voucher for our stay too

Excellent location

4.5

97 Great Russell Street, London Borough of Camden, London, WC1B 3LB, United Kingdom|0.19 km from The British Museum

10 things to dowithin 1.11 km

0.19 km
1.56 km
1.75 km

Transportationwithin 2.75 km

0.27 km
0.53 km
1.11 km

Airportwithin 23.09 km

12.34 km
23.09 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast options

Continental breakfast, English breakfast.

Breakfast price

‎AED 119 (≈GBP 25.0)/person

Breakfast times

07:00 - 10:30 from Monday to Friday, 07:30 - 10:30 from Saturday to Sunday.

Important information from the hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment for accommodations charges is required upon arrival as well as a credit card pre-authorization for incidental charges. For fully prepaid reservations, full pre-payment will be charged at the time of booking. For prepaid bookings, the credit card used for payment must be present at check-in. For booking made for a third party, please contact the the reservations team at the property. All images shown are designed to give guests an idea of the room type booked. Each of the rooms are unique and may vary from the actual picture shown. Please inquire with the property for further information.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logo

Cash

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth): FAQs

Yes, Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) does have a restaurant.
At Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth), you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth).
Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) is 1.1 km away from London city center.
Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) is in London, United Kingdom and is 1.1 km away from London city center.