Holiday Inn Express & Suites Chesapeake, Chesapeake Hotels

Name: Holiday Inn Express & Suites Chesapeake
Address: 2436 Gum Road, Chesapeake, Virginia, 23321, United States

‎AED 415

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All taxes and fees included

Double room

Double room

Double room

Double room

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Fast facts

Check in from	15:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Parking

Air conditioning

Pool

Fitness Center

Spa

24-hour Front Desk Service

Accessibility

Accessible

Elevator

Assistive listening devices available

Braille or tactile signage

Business facilities

Business center

Meeting facilities

Food and drink

Microwave

Banquet service

Lobby bar

For the family

Baby-sitting

Hotel and outdoor facilities

Non-smoking

Laundry

In the rooms

Hairdryer

Air conditioning

Shower

Heat

Desk

Leisure and entertainment

Bowling alley

Spa

Media and technology

Fax

Telephone

Photocopier

Services

Express check-in

Multilingual staff

24-hour Front Desk Service

Safe deposit box

Express check-out

Room service

Sports and fitness

Fitness Center

Pool

Indoor pool

Tennis court

Transport and parking

Car rental

Parking

Wifi and internet

Internet access

More about Holiday Inn Express & Suites Chesapeake

Holiday Inn Express & Suites Chesapeake

Welcome to Our Newly Renovated In 2020 Holiday Inn Express & Suites® Hotel in Chesapeake, Virginia Our hotel is situated in the South Hampton Roads area and provides easy access to a variety of nearby Chesapeake attractions. Less than a mile away is the Chesapeake Square Mall. Only 10 minutes to Norfolk Naval Shipyard and Portsmouth Pavilion. Hampton Coliseum is 15 miles. You can enjoy an assortment of great activities during your stay in Chesapeake, VA. Our hotel's location allows for easy access to various points of interest, including the Great Dismal Swamp National Wildlife Refuge, Portlock Galleries at SoNo and the Chesapeake Arboretum. Other Virginia highlights near our hotel include Norfolk, Portsmouth and Suffolk. Looking for corporate lodging options near Chesapeake, VA? Our hotel's practical amenities and convenient location make it the perfect choice. We're just minutes from many businesses and bases, including Cavalier Industrial Park, General Dynamics, Lockheed Martin, US Joint forces Command and Naval Station Norfolk. You can also enjoy our hotel's business center and meeting facilities during your stay. .Our hotel is ready to satisfy your needs, whether you're staying on business or leisure. The complimentary high-speed internet access keeps you connected. Enjoy free breakfast - try our signature cinnamon rolls at the Express Start breakfast bar served daily. Holiday Inn Express® hotel.

Ratings and reviews

Cleanliness3.9

Location4.1

Service3.8

Rooms3.9

Value3.8

Sleep quality3.8

Traveler reviews

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Mentioned by travelers

Comment: Nov 10, 2024

Stayed in: Nov 2024

It was not the best but it served the purpose the pool was great no hot tub though as advertised

Comment: Mar 31, 2025

Stayed in: Mar 2025

The hotel is nice, clean, quiet and in a good location. Hotels.com does not tell you about the deposits even though I paid in advance. It was not a planned stay, so really didn't research anything. Overall, I'm pleased. Breakfast was really good!

Family traveler

Comment: Feb 20, 2025

Fire Alarm Sounded Every Night & Shower Drain Clogged Every Night

Made reservations, arrived at location and while checking in I noticed that the Fire
Alarm Panel was displaying a "red light" on its systems panel.
I found out "why" during our 4 night stay....the alarm sounded every night just before midnight!! Now, did the front desk notify us or advise as to this fact...."No!" and every time I came by when it sounded, all they did is apologize and explain that the problem was reported to the service panel company but no resolution..... and did they care....again, NO! Did they consider advising guest as they came in during each stay OR post sign advising customers that the 'Alarm' would continue to sound OR even offer a discount for the inconvenience of minimal sleep every single NIGHT....again, "NO". Their Front Desk Manager always tends to speak minimal English and even with the person trying to be helpful, it is also frustrating that her response to me when I asked "Why didn't you advise me of this condition upon check-in?" And her response was, "I have been off duty for several days and I wasn't told about this situation." Now that is interesting on 2 points....(1) She was the only one on duty that night during 'swing' shift so she had to know how to silence the panel "per the National Fire Code!!" (Side note: "Yes, I serviced and worked on Fire Panels in previous life.") (2) This repeated event clearly demonstrates what the leadership style and Customer Service acumen of their Management Team. Lastly, this panel was still in "alarm trouble" condition when we checked out on the 5th day!!!
Next concern, I had a family member that stayed in the Disability Room adjacent to us during this stay and when taking a shower the water flowed out of the shower and in to the room because the drain was always clogged....Yes all four nights! When it was reported to Housekeeping, the lady was kind and apologized and explained that this room has been doing that for sometime. Are YOU kidding me! Yep, we had to always get extra towels and clean it up so that our family member wouldn't slip and fall!
Lastly, the rooms were good for the stay as it relates to beds, HVAC, Lights, Carpet.
Good location, parking is packed, more lighting needed around vehicles. Breakfast has always been very good along with the kitchen staff / housekeeping during our 3 stays.
Good luck with your stay!

Hotel response

Comment: March 7

Hi Sam H,
Thanks for staying at the Holiday Inn Express and Suites Chesapeake. We value your business with us. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better visit upon your return.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service

Comment: Feb 20, 2025

Stayed in: Feb 2025

When I arrived I stood at the counter for awhile as there was no one at the front desk. When she came from the back she greeted me and checked me in. I requested a luggae buggy as i had a lot of bags and a pack and play for my infant to sleep in. she told me that she didnt know where it was so my husband had to make multiple trips to the car. When we got to the room, the blinds were broken so we couldnt open or close the blinds, so it just stayed dark in the room during the day. Then I went to pull out the sleep sofa for my 5 year old and there were no sheets on the pull out. No problem. I called down and requested for bedding and a pillow and she told me, "Oh you can come down and get them from the front desk." Annoyed i just said okay. I expected them to be delievered to the room as it was already late. There was human hair in the King size bed and it looked like they didnt change the pillow cases. My husband went to tuen on the TV to try and catch some of the all star game, and as soon as he sat down the service went out from the direct TV connection, so he then missed the game. We were too tired from a long day of traveling that we couldnt even argue. we just checked out next day and stayed soemwhere else.

Comment: Nov 12, 2024

Stayed in: Nov 2024

A good area to rest and relax but the bed was TOO SOFT and the walk-in shower floor and walls didn't appear up-kept, clean, around the drain had a mildew look, floor installation of walk-in shower on the outside appeared unfinished, ceiling in certain areas need plastering and plainting, bathroom door need replacing; towels needs replacing (too dingy), toilet paper not a good quality (grossly thin). Handdicaped Parking can be revisited (bring closer to hotel or install a handicapped ramp where there is lawn to avoid walking around to get to Hotel door.

Very good location

4.1

2436 Gum Road, Chesapeake, 23321, United States|0.59 km from Western Branch Community Center

10 things to dowithin 1.15 km

0.59 km

0.60 km

1.41 km

Airportwithin 563.44 km

563.44 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast price

Please contact hotel for price information

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

This hotel accepts the following payment methods: