Tru by Hilton Knoxville West Turkey Creek

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Fast facts

Check in from:
15:00
Check out before:
12:00
Breakfast
Breakfast available
Pets
Pets not allowed
Children
Children are welcome at this hotel

Amenities

WiFi
Air conditioning
Fitness Center
24-hour Front Desk Service
Restaurant
Non-smoking

More about Tru by Hilton Knoxville West Turkey Creek

Tru by Hilton Knoxville West Turkey Creek

Find us just off I-40/75, close to a bundle of Turkey Creek eateries and retailers. Concord Park is 5 miles away, home to lake waters, a golf course, and walking trails. McGhee Tyson Airport is 20 minutes from our door. Grab some fresh air in the rec area outside our hotel – we've got games and 24/7 snacks in our lobby, too. WiFi and breakfast are on us.

Ratings and reviews

Cleanliness4.0
Location3.9
Service3.6
Rooms3.6
Value3.5
Sleep quality3.3

Traveler reviews

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Mentioned by travelers

Comment: Apr 9, 2025

Stayed in: Apr 2025

Perfect hotel for a quick overnight stay will traveling home. Breakfast was good and coffee was hot! Bed were comfortable and everything was clean.
Group traveler

Comment: Nov 5, 2024

Stayed in: Oct 2024

Nice on outside

Ok - I travel A LOT - I picked this location because it look like my two service dogs might like it (they did not, so many weeds). I always request I accommodating room (they are usually on the bottom floor - in my notes I say I want by side door. I get there told the room is on the second floor- ok new to me (was told all rooms were booked 1st come 1st serve no matter what) I get in the room after a very long drive, I see the wallpaper coming up, baseboard missing but what is worse ants in the bathroom. I call to see what management will do ( they do not call me back). I call again this time I was told that the manager agreed to more me to the first floor. I go to get my new room key - the person at deck stole me the room was on the 4th floor I verbally informed them what the manager said. Finally, got a room on 1st floor - there are cosmetic issues in this room but what is worse the A/C is making a noise ( I did not report, I did not want to move again). My job needed me to stay another night so I called let them know - was supposed to get a certain rate …… nope. The people working the desk did not act like they believed me, no coffee maker, hardly any place to put your stuff, A/C acting up, bed worn out.
Family traveler

Comment: Apr 6, 2025

Stayed in: Apr 2025

Served the purpose, would try another Tru location, just not this one

Just stopped for 1 night on the way back from a trip. Check in was easy at the front desk. Visually the room was clean, but there was a strange order like dirty gym socks or something. We were only there for 1 night, we sprayed some bath and body works spray throughout the room and it took care of the funky gym sock smell.
I have traveled exclusively for work for years and never complain about beds as you can't please everyone, but honestly 1 of the worst. felt like a 4 inch mattress topper tossed on the ground or something.
the the "pillows" defiantly the worst every. If you have ever tried to ball up a sweatshirt or something to use as a pillow, that's what they were like.
I know Tru is Hilton's budget brand, but all we really needed was a quick good night sleep and shower, didn't even plan on being in room for 12 hrs, thats why I booked this. We we cut our stay even shorter since we couldn't sleep we got up and left at 4 am vs. 7am and got on the road. Kids slept in the car better
Family traveler

Comment: Apr 3, 2025

Stayed in: Apr 2025

Disgusting

Room was disgusting with pubic hair and body fluid all over the bed. Bathroom had a broken shelf hanging off the wall and dirt all over the wall. We have stayed here many times and never seen these conditions. The attendant did not care, handed us a sheet to put over it. We left and went next door to Aloft. Aloft was very clean and excellent service, highly recommend.

Comment: Mar 24, 2025

Stayed in: Mar 2025

They have a really nice breakfast buffet in the morning with a good selection of types of foods. Plus they have a yogurt machine which is very nice.
Negatives are they will give you an extra blanket but it looks like a mattress pad not a real blanket. Very nice walk in shower.
No microwave in the room. Refrig is nice but you can not set the temperature in it so everything was frozen by the next morning.
Being as close to the interstate you really did not hear the traffic and I was on one of the front rooms.

Location

3.9

380 Lovell Rd, Knoxville, 37934, United States|0.91 km from Five Below

10 things to dowithin 1.83 km

0.91 km
2.65 km
0.52 km

Airportwithin 17.06 km

17.06 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast price

Please contact hotel for price information

Important information about the city
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
Accepted payment methods
This hotel accepts the following payment methods:
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Cash

Tru by Hilton Knoxville West Turkey Creek: FAQs

Yes, Tru by Hilton Knoxville West Turkey Creek does have a restaurant.
At Tru by Hilton Knoxville West Turkey Creek, you can check in from 15:00, and you'll need to check out before 12:00.
No, there isn't any parking available at Tru by Hilton Knoxville West Turkey Creek. If you're looking for a hotel with space to park, simply filter by properties that have "Parking" under "Amenities" in the search results.
Tru by Hilton Knoxville West Turkey Creek is 21.2 km away from Knoxville city center.
Tru by Hilton Knoxville West Turkey Creek is in Knoxville, United States and is 21.2 km away from Knoxville city center.