The Ritz-Carlton, New Orleans, New Orleans Hotels

Name: The Ritz-Carlton, New Orleans
Address: 921 Canal St, New Orleans, 70112, United States, New Orleans, Louisiana, 70112, United States

‎AED 76

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All taxes and fees included

Double room

Shared room

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Fast facts

Check in from:	16:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

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WiFi

Parking

Air conditioning

Pool

Fitness Center

Spa

More about The Ritz-Carlton, New Orleans

The Ritz-Carlton, New Orleans

A city for the senses, from the enticing scent of hearty gumbo to the energizing beat of a jazz band. The Ritz-Carlton, New Orleans is a French Quarter luxury hotel where the city comes to life as soon as guests cross the threshold of the historic luxury hotel. Set within the 1908 Beaux Arts Maison Blanche building, our hotel highlights traditional Southern ambiance with an elegant interior that reflects the graciousness of Garden District mansions.

Ratings and reviews

Cleanliness4.6

Location4.7

Service4.4

Rooms4.4

Value4.1

Sleep quality4.6

Traveler reviews

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Mentioned by travelers

Business traveler

Comment: Feb 20, 2025

The Ritz is always a great stay

I have stayed here multiple times for business. The staff is wonderful and the hotel is extremely clean and quiet. Everything about this hotel is top-notch. I would recommend staying here if you’re looking to be near lots of restaurants and things to do in the city.

Couple

Comment: Apr 3, 2025

EXCELLENCE IS A HALLMARK OF RITZ CARLTON

Great three-night stay. Comfortable king size in room 631 with nice furnishings and a large shower. Room was service twice a day by pleasant staff. If you enter from Canal Street side you will need to take a set of elevators up to the third level and then go to another set of elevators near the lobby to reach your room. Everything is elegant and top notch as expected from Ritz Carlton.

Comment: Mar 29, 2025

Stayed in: Mar 2025

I've stayed in many hotels here in New Orleans and my stay here at the Ritz was by far yhe best outside of the Roosevelt. Everything was to perfection, and the staff was exceptional!

Family traveler

Comment: Mar 18, 2025

Ritz-Carlton New Orleans: poor service

If you have Marriott status and expect to receive benefits, this is not a good choice, as they don't honor most Marriott benefits, except late check-out. And we were unimpressed with the service.
Our front desk check-in person- Janice (or Janess?), was not helpful and perhaps a little rude. We told her there were 2 separate reservations (because my husband and I were separately redeeming award nights) and we asked her if we can stay at the same room - She did not try to help or explain that we needed to separately check in for the second reservation later.
Further, Janice wrote down and told us the wrong room number when she gave us our room keys. We had to come back down and tell her that the room keys were not working-- she did not acknowlege her mistake or apologize. Instead, she acted irritated like we were bothering her.
The room was clean and nicely decrated but a little outdated. We stayed there 3 nights. They forgot to leave shampoo/conditioner/shower gel in the bathroom when we arrived. We had to ask twice (after waiting hours after the first request) before they were brought to the room.
When we were ready to use the pool, we called down to ask location, but when we got there, the pool was closed for cleaning (which wasn't mentioned when we called or anywhere else), which was frustrating, as we could have planned another time to use it, but at that point couldn't fit it in our schedule. The doorman, Sean, was very friendly and helpful. He told us about the hotel amenities (unlike the front-desk clerk).
We wouldn't stay here again.

Family traveler

Comment: Mar 8, 2025

Great hotel, opt for club level.

We have stayed at this property twice, once in October 2024, and once in March 2025, with both times being amazingly wonderful. The first time, we stayed in the club level as a splurge. This March, we stayed in the regular part of the hotel with club level access. The rooms are spacious, perfectly clean, and just perfect. The hotel staff is helpful and nice.
I highly recommend opting for the club lounge access. It is money well spent with a great team of staff who can answer any questions you may have about the city. They are as chatty as you would like without being annoying. If you want to talk for half an hour, they are ready and willing. If you want a quiet snack, you won’t feel the need to have to chat if you don’t want to. The club lounge has a nice stock of about 8 wines and several beer options as well as mixed drinks that are all complimentary. There is a Bloody Mary station on the weekend where you can make your own. Friday night, there is caviar brought to the table. Meals snacks are out from 7am until 10pm. Being a Marriott property, Pepsi products are available for the taking with Coke products upon request. If you are disappointed in the hotel or club, your standards are way too high for any hotel.

Excellent location

4.7

921 Canal St, New Orleans, 70112, United States|2.72 km from Faubourg Wines

Check in and check out

Check in from:

16:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

3 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast menu

From the menu, Buffet, Boxed/packaged food

Breakfast options

American-style breakfast, Continental breakfast, Gluten-free breakfast, Vegan breakfast, Vegetarian breakfast

Breakfast price

Please contact hotel for price information

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

This hotel accepts the following payment methods: