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New York Marriott at The Brooklyn Bridge

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Fast facts

Check in from		16:00
Check out by		11:00
Breakfast		Breakfast available.
Pets		Pets allowed with extra charge.
Children		Children are welcome at this hotel.

Amenities

WiFi
Parking
Air conditioning
Fitness Center
24-hour Front Desk Service
Restaurant

More about New York Marriott at The Brooklyn Bridge

New York Marriott at The Brooklyn Bridge

New York Marriott at the Brooklyn Bridge offers 638 rooms and 28 suites to guests. This nonsmoking property is 1056 feet from the pedestrian’s walkway on Brooklyn Bridge.

Ratings and reviews

Cleanliness
4.5
Location
4.5
Service
4.5
Rooms
4.5
Value
4.0
Sleep quality
4.5

Traveler reviews

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Mentioned by travelers
Family traveler

Comment: Dec 24, 2024

Stayed in: Dec 2024

Good location and great customer service

Visiting NYC for Christmas so the location is great. The rooms are a good size for NYC and are clean. The front desk staff are very friendly and helpful; however they are wearing coats at the front desk because it is so cold in the lobby area. Marriott you really need to fix this and not have the staff working in this condition.
Family traveler

Comment: Jan 9, 2025

Stayed in: Dec 2024

Why you need to avoid The Marriott at Brooklyn Bridge.

We used to live in BKLYN so when we're visiting we've stayed there bc it's near our old hood. But it's always a lousy experience. The rooms are dated and institutional, like a depressing nursing home. The walls are paper thin so if there's rowdy people or something like that in nearby rooms or in the hallway, you're not going to sleep. The worst part, it's extremely expensive. I'd recommend the Ace Hotel in downtown Brooklyn or the Battery Park Sonder. Similar prices but much nicer, cozier rooms and a good vibe in the lobby and bar. Avoid this Marriott!

Hotel response

Comment: January 10

Dear Guest
Thank you for taking the time to let us know about your experience while staying with us. We would like to extend our sincere apologies for the poor experience at our hotel.
I have noticed that you have encountered a few challenges with the overall quality of accommodation.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.
I hope you choose to stay with us again when your travels bring you back to the area.
Sincerely,
Srdan Jovanovich
Director of Front Office
Family traveler

Comment: Jan 1, 2025

Stayed in: Dec 2024

Scammy practices, Terrible service, poor conditions

Beware the Marriott in Brooklyn! When we arrived, they told us that we were, without our consent, enrolled in their resort program, which charges 30 dollars per day. Moreover, their housekeeping services were incredibly inconsistent. Lastly, their walls were not noise proof! We could hear every scream, stomp, and holler from the other room.
This hotel is scammy! Please be careful when booking here. I am truly disappointed.

Hotel response

Comment: January 4

Dear Brian
Thank you for taking the time to let us know about your experience while staying with us. We would like to extend our sincere apologies for the poor experience at our hotel.
I have noticed a few challenges with inconsistent housekeeping service and destination fee charge.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.
I hope you choose to stay with us again when your travels bring you back to the area.
Sincerely,
Srdan Jovanovich
Director of Front Office
Couple

Comment: Dec 22, 2024

Stayed in: Dec 2024

Cold and no breakfast

At $400 a night and they can’t provide any breakfast? The only thing on offer was a makeshift coffee counter with a few options similar to what you would find at an airport. Guest waited in a long line snaking throughout the lobby. It was a shambles.
Also the lobby and common areas of the hotel were really cold.

Hotel response

Comment: December 23

Dear Greg
Thank you for taking the time to let us know about your experience while staying with us. We would like to extend our sincere apologies for the poor experience at our hotel in relation to Food and Beverage options and overall quality of accommodation.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.
I hope you choose to stay with us again when your travels bring you back to the area.
Sincerely,
Srdan Jovanovich
Solo traveler

Comment: Dec 14, 2024

Stayed in: Dec 2024

Lovely Property, Terrible Staff

If management just fired all the people who work here, the hotel would actually be really nice. The location is fantastic - right downtown, within walking distance to restaurants, delis, gym, etc. The rooms are much more spacious than anything I'd stayed in in Manhattan.
But holy moly, the administration couldn't be more incompetent. After a long day of travel, I checked in and wanted to take a shower, only to find hair all over the bathtub and sink and floor so it was obvious the room hadn't been cleaned. So instead of moving me to a new room, they sent up housekeeping - at 10pm - to clean the bathtub in front of me, while I was trying to eat dinner and take a work call. Talk about awkward and disruptive. Then, they offered a measly set of points or $50 to compensate (mind you, the going rate for a hotel room is around $670-700/night. The whole thing felt like a poorly scripted dramedy, leaving me wondering if anyone at this property actually values their guests' experience.
For the price, you’d expect top-notch service. Instead, you’ll likely leave with a lot of frustration and a story to tell. Avoid.

Hotel response

Comment: December 16

Dear Jamie
Thank you for taking the time to let us know about your experience while staying with us. We would like to extend our sincere apologies for the poor experience at our hotel including staff service and room cleanliness.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.
I hope you choose to stay with us again when your travels bring you back to the area.
Sincerely,
Srdan Jovanovich
srdan.jovanovich@marriott.com

Excellent location

4.5

333 Adams Street, Brooklyn, New York, 11201, United States|0.18 km from New York University Tandon School of Engineering

10 things to dowithin 2.37 km

0.18 km
2.99 km
1.54 km

Transportationwithin 6.46 km

0.14 km
0.14 km
1.38 km

Airportwithin 13.47 km

4.67 km
13.47 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

3 years old and under

Children can use extra beds for free.

Children can use extra beds for an additional charge of USD 30.0.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast price

Please contact hotel for price information.

Breakfast options

American breakfast, Continental breakfast, Vegan breakfast, Vegetarian breakfast.

Breakfast menu

Boxed/packaged food.

Important information from the hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logocard logo

Cash

New York Marriott at The Brooklyn Bridge: FAQs

Yes, New York Marriott at The Brooklyn Bridge does have a restaurant.
At New York Marriott at The Brooklyn Bridge, you can check in from 16:00, and you'll need to check out before 11:00.
Yes, there is parking available at New York Marriott at The Brooklyn Bridge.
New York Marriott at The Brooklyn Bridge is 2.8 km away from New York city center.
New York Marriott at The Brooklyn Bridge is in New York, United States and is 2.8 km away from New York city center.

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