Courtyard Pleasanton

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Fast facts
Check in from | 15:00 |
---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Courtyard Pleasanton

Courtyard Pleasanton
Relax in style at Courtyard Pleasanton. Our renovated hotel on Hopyard Road is centrally located for exploring attractions like the San Francisco Premium Outlets, Alameda County Fairgrounds and Stoneridge Shopping Center. After a day of adventures, enjoy the comforts of spacious rooms and suites at our North Pleasanton, California, hotel. Enjoy your favorite movie on an HDTV or browse social media using our free high-speed Wi-Fi. Sink into plush bedding and custom comforters for a restful night’s sleep. Fuel up with healthy breakfast options from The Bistro, featuring signature Starbucks® coffee creations. Grab an on-the-go snack from the Market, then wind down your evening with a handcrafted cocktail at The Bistro bar. Need to let off a little steam? Rev up your heart rate with a workout in our fitness center or refresh yourself before dinner with a dip in our outdoor pool. Whether you’re traveling for business or leisure, Courtyard Pleasanton will ensure your stay is a success.
Ratings and reviews
Traveler reviews
Comment: Jan 27, 2025
Stayed in: Jan 2025
Comment: Dec 15, 2024
Stayed in: Dec 2024
Comment: Dec 9, 2024
Stayed in: Dec 2024
Comment: Oct 16, 2024
Stayed in: Oct 2024
Dirty, musty, bad customer service
There is old carpet everywhere and the smell is disgusting.
During my two day stay, there were only two employees that I met that were friendly. The person who checked me in and a younger woman who was working in the bistro while I was sitting at a table working.
From an earlier question that was answered by one of the workers, I knew that the hotel wasn't sold out while I was there. I went to go ask for a late check out because I had a call from 1 PM to 2 PM that I was hoping to take in my room. The guy at the front desk had zero emotion, did not care to help me and was quite rude in his interaction. With a dead pan face, he offered to extend me until 1 PM which obviously was not helpful. It wasn't the fact that they didn't give a late check out tbh but rather his demeanor and attitude and look on his face.
Perhaps he does not like his job, but he should at least be nice to customers.
Even if the rooms were not musty and dirty, I would not recommend staying here and I will choose a different hotel next time I am here.
Hotel response
Comment: October 16
Comment: Oct 14, 2024
Stayed in: Oct 2024
Excellent location
5059 Hopyard Rd, Pleasanton, 94588, United States|0.67 km from Pleasanton
10 things to dowithin 2.10 km
Transportationwithin 4.35 km
Airportwithin 0.67 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Breakfast menu
From menu.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
Cash