DoubleTree by Hilton Hotel Chicago - Schaumburg

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Fast facts

Check in from
15:00
Check out by
12:00
Breakfast
Breakfast available.
Pets
Pets allowed with extra charge.
Children
Children are welcome at this hotel.

Amenities

WiFi
Parking
Air conditioning
Pool
Fitness Center
24-hour Front Desk Service

More about DoubleTree by Hilton Hotel Chicago - Schaumburg

DoubleTree by Hilton Hotel Chicago - Schaumburg

The DoubleTree by Hilton Chicago Schaumburg invites you to discover warm hospitality, deluxe lodging and impeccable service at the most accommodating of hotels in Chicago and Schaumburg. Reserve your stay at our centrally located hotel within the Schaumburg business district on National Parkway, 25 minutes from O'Hare International Airport and 30 miles from downtown Chicago. Ideal for business or vacations, our full-service, 188-room hotel also offers immediate access to major corporations including Zurich, Motorola and Home Depot Training Center. Guests of our hotel also enjoy an abundance of Chicago area attractions including sports venues, convention facilities, restaurants, shopping and entertainment. Explore this vibrant area, and then retreat to Schaumburg's most thoughtfully appointed guest suites and hotel room accommodations. Experience the luxurious comfort of our Sweet Dreams by Doubletree and enjoy our many standard guest services and room amenities that will make your stay with us pleasant and relaxing.

Ratings and reviews

Cleanliness
4.0
Location
4.5
Service
4.0
Rooms
4.0
Value
4.0
Sleep quality
4.0

Traveler reviews

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Mentioned by travelers

Comment: Mar 3, 2025

Stayed in: Mar 2025

Check in was brief and very efficient. When I arrived at my room it was clean and in order and the furnishings were up to date.

Comment: Feb 24, 2025

Stayed in: Feb 2025

Stay did not meet our expectations! The rooms need a much needed upgrade. We encountered a very unpleasant situation where it required calls to the front desk after a disturbance. Was not pleased how management handled our situation and came off very judgmental.

Comment: Feb 17, 2025

Stayed in: Feb 2025

The DoubleTree did not disappoint. We booked a grear corner room with Hotels.com and they even had the description that said it was 15% bigger and it was!! This was in Schaumburg Il close to Woodfield Mall. It was like being in a wedding suite room. King bed, great shower pressure. You could tell that this was still old school plumbing before they put all the restrictions to water pressure in that make new hotel showers only have a dribble for a shower. The only negative, was that we thought breakfast was included and saw the sign too late that it was a $15.00 buffet, that added to the final price. The hotel lobby was nice and there was a bar there. I also just wish you could use the electronic key option if you booked with Hilton.
Business traveler

Comment: Feb 10, 2025

Dire need of an update and towel hooks!

This property is in need of an update. The bathroom is very dated and have old step-in tubs. We were here for my wife's surgery follow up and needed a zero entry shower. After checking in, we requested a handicap room to get the zero entry shower. The clerk had to try twice as the first room did not have the zero entry shower. The bathroom is large but lacks any counter space. The only sink is a wall-mounted what seemed to be a public restroom sink. There was no counter space at all. Whether it is local codes or what, but there was plenty of room for at least a makeup counter near the commode. But, most amazing, is that there were no towel hooks at all in the bathroom. None. Nadda. ZERO! We had to resort to hanging toiletry bags on the artwork and used towels on shower faucets.
We asked the front desk for a shower chair and was told that they would request from housekeeping. We had to request again in the morning and it took 45 minutes for it to arrive.
The restaurant and bar was closed on weekends. We arrived on Super Bowl Sunday and want to unwind watching the game.
The staff was adequate but not outgoing or went above or beyond expected.
As diamond member, I was very disappointed in this DoubleTree as I expected much more.

Comment: Jan 10, 2025

Stayed in: Jan 2025

Hotel was in a good location and pretty affordable for last minute reservations, my only issue was that the hotel is clearly dated and one of our rooms still needed the bathroom tub to be cleaned when we arrived (which they cleaned) . Not a bad hotel for a family of four if you just need a bed and don't plan on spending a lot of time in yiur room.

Excellent location

4.5

800 National Parkway, Schaumburg, 60173, United States|2.94 km from Schaumburg

10 things to dowithin 2.45 km

1.17 km
1.48 km
0.33 km

Transportationwithin 1.25 km

1.25 km

Airportwithin 2.94 km

2.94 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast price

Please contact hotel for price information.

Breakfast options

American breakfast.

Important information from the hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform DoubleTree by Hilton Chicago Schaumburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool #1 : Closed from Tue, Mar 04, 2025 until Sat, May 31, 2025 Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logo

Cash

DoubleTree by Hilton Hotel Chicago - Schaumburg: FAQs

Yes, DoubleTree by Hilton Hotel Chicago - Schaumburg does have a restaurant.
At DoubleTree by Hilton Hotel Chicago - Schaumburg, you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at DoubleTree by Hilton Hotel Chicago - Schaumburg.
DoubleTree by Hilton Hotel Chicago - Schaumburg is 3.0 km away from Schaumburg city center.
DoubleTree by Hilton Hotel Chicago - Schaumburg is in Schaumburg, United States and is 3.0 km away from Schaumburg city center.